Get in touch

At Haus of Imani, we love connecting with our customers! By leaving your contact information, you'll gain access to exclusive membership deals, occasional free shipping offers, discount codes, exciting giveaways, and much more. Stay in the loop with our latest collections and special promotions—because you deserve the VIP treatment. Join the Haus of Imani community today and let us keep you stylish with all the perks we have to offer!

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FAQs

Contact Us

We’re here to help! Whether you have a question about an exchange, need assistance with your order, or have any other inquiries, reaching out is easy. Simply use the contact form above and let us know what you need support with. Our team will review your message and get back to you as quickly as possible. We’re committed to providing excellent customer service and will ensure your questions are addressed in a timely manner. We look forward to hearing from you!

At Haus of Imani, which translates to House of Faith, we believe in creating a sanctuary where we can offer support and help those in need, with unwavering faith in the power of community and compassion while helping people look great with items they can afford.

Shipping & Delivery FAQs

Please note that all purchases require a minimum of two weeks after processing to be delivered. Each item in our boutique goes through a thorough inspection process to ensure it meets our high-quality standards before it is shipped out. While expedited shipping options are available, the delivery time will still begin after your order has been processed and inspected. For international orders, please be aware that additional time may be required for customs and delivery. Additionally, all international orders must provide valid American address digits for shipping purposes. Thank you for your understanding and patience!

Return & Exchange Policy

At our boutique, we want you to love your purchase! While we do not accept returns, we will make exceptions for approved quality issues. Our store offers exchanges only, and all requests must be made within two weeks of receiving the item. If the issue is related to size and the correct size is available, we’re happy to approve the exchange with no problem. However, we recommend that you use the size charts provided to limit sizing issues. If you'd like to exchange your non-sale item for a different item, we’ll process the request upon approval. Please note that all exchange items must be inspected before approval and must meet the two-week exchange timeline. ALL SALE ITEMS ARE FINAL SALE, with no exceptions. In cases of special circumstances, we may offer site credit or a discount code to help make the exchange process easier. If there are any issues with receiving your items, please contact our support team, and we will work to resolve it as quickly as possible. We truly appreciate your business and aim to make every shopping experience a positive one!

Giving Back

At our boutique, we believe that fashion should not only make you look good but also feel good. That’s why we’re committed to giving back a small portion of our profits to causes that make a real difference. Every quarter, we select 1-5 impactful causes to support, from addressing homelessness and aiding communities affected by natural disasters, to helping underprivileged families, supporting underserved children, funding emerging designers, and assisting schools in need. We believe in the power of doing what we can to create a better world, and we're proud to contribute to initiatives that uplift those in need. When you shop with us, you're not just investing in your wardrobe – you're helping make a positive impact.

Stay Connected & Get Exclusive Perks!

At Haus of Imani, we want you to be part of our inner circle! By becoming a member, you’ll get exclusive access to exciting offers, first dibs on new collection pieces, exclusive styling content, and insider information about our charitable acts and special events. We love keeping our customers in the loop, so you’ll be the first to know about everything from limited-time promotions to behind-the-scenes looks at the causes we’re supporting. Join our community today and enjoy all the VIP benefits that come with being part of the Haus of Imani family!